Privacy policy
Effective Date: 16/01/2025
Last Updated: 16/01/2025
At Triple Helix Molecules Group, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us through our website https://www.triplehelixgroup.com (the “Website”), communicate with us, or engage with our services.
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to serve you better, improve our Website, and advance our mission of creating a more circular economy. The information we collect falls into the following categories:
a. Personal Information You Provide
When you contact us, subscribe to updates, or engage with our services, you may provide:
- Contact Details: Name, email address, phone number, mailing address.
- Professional Details: Company name, job title, industry.
- Other Voluntary Information: Feedback, inquiries, or additional details you choose to share.
b. Information We Collect Automatically
When you visit our Website, we may collect data automatically, such as:
- Device Information: IP address, browser type, operating system, and device settings.
- Usage Data: Pages visited, time spent on the Website, and click behavior.
- Cookies and Tracking Data: See our Cookie Policy for more information.
c. Third-Party Information
We may receive information about you from trusted third-party providers (e.g., analytics platforms or social media) to enhance your experience and refine our outreach efforts.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Operate the Website: Ensure smooth functionality and improve user experience.
- To Communicate with You: Respond to inquiries, provide updates, and send newsletters (if you’ve opted in).
- To Improve Our Services: Analyze data and feedback to enhance our operations and sustainability efforts.
- To Comply with Legal Obligations: Meet any applicable legal or regulatory requirements.
We will only process your personal information when we have a lawful basis, such as your consent, to fulfill a contract, comply with legal obligations, or pursue legitimate business interests.
3. Sharing Your Information
We respect your trust and only share your information when absolutely necessary:
- With Trusted Partners: For analytics, marketing support, or other services that help us achieve our goals.
- With Regulatory Authorities: If required by law or to protect our legal rights.
- With Third Parties in Business Transfers: In the event of a merger, sale, or reorganization of Triple Helix.
We do not sell or rent your personal information to third parties.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. Once your data is no longer needed, we securely delete or anonymize it.
5. Protecting Your Information
Your data’s security is our priority. We implement robust technical and organizational measures to safeguard your information, including:
- Data encryption and secure connections (HTTPS).
- Access controls to limit who can access your information.
- Regular audits and updates to our systems to prevent vulnerabilities.
While we strive to protect your information, no method of online transmission or storage is 100% secure. Please use caution when sharing sensitive details.
6. Your Rights
Depending on your location, you may have rights under applicable privacy laws, such as:
- Access and Rectification: Request access to or correction of your personal data.
- Erasure: Ask us to delete your information.
- Data Portability: Obtain a copy of your data in a structured format.
- Withdraw Consent: Opt out of certain data uses where consent is required.
To exercise your rights, contact us at info@triplehelixgroup.com. We aim to address your requests promptly and transparently.
7. Third-Party Links
Our Website may link to external sites that are not operated by us. Triple Helix is not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies.
8. International Data Transfers
As a global company, Triple Helix may process your information outside your home country. We ensure such transfers are done in compliance with applicable laws, including the use of standard contractual clauses or other safeguards.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal obligations. Significant updates will be communicated via email or a prominent notice on our Website.
10. Contact Us
Questions or concerns? Let’s talk.
- Email: info@triplehelixgroup.com
- Phone: +32 478 98 30 82
- Address: BlueChem, Olieweg 95, 2020 Antwerp, Belgium
Let’s keep building a future where sustainability meets innovation.